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Operations Manager

Full Time Employee

FMCG

Job Description

Role Overview:

The Operations Manager is responsible for overseeing the daily operations of a retail supermarket chain, ensuring the efficient functioning of all stores, and maintaining high standards of customer service, product quality, and staff performance. This role involves strategic planning, operational execution, and collaboration with various departments to achieve organizational goals.

Key Responsibilities:

Operational Management

Staff Supervision and Training

Inventory and Stock Management

Customer Service and Satisfaction

Financial Performance

Health and Safety Compliance

Strategic Planning and Development