Job description
Duties and Responsibilities:
- Greet and welcome hotel guests and assign rooms; answer any queries or concerns.
- Performing all check-in and check-out tasks.
- Provide information about our hotel, available rooms, rates and amenities.
- Manage online and phone reservations.
- Inform customers about payment methods and verify their credit card data.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs.
- Upsell additional facilities and services, when appropriate.
- Maintain updated records of bookings and payments.
Requirements:
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Customer service attitude.
- Excellent communication and organizational skills.
- Locally available and is able to join immediately.
Job Type: Full-time
Pay: AED1,500.00 – AED1,800.00 per month