4 Open Positions
Full Time Employee
50-99 Employees · Call Centers & Customer Care Outsourcing
Job Description
- Deal with the organization’s telephonic conversations with utmost diligence and punctuality.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Explain all the essential details of the organization’s products and services to captivate the customer’s attention.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Back up all the call history details by effectively utilizing the company’s call center database.
- Provide a delightful call experience to the customers, keeping track of the valuable time to avoid potential delays.