job description
- To be excellent in communication and understanding the English language
- To be able to work independently, swiftly and with very close attention to detail and accuracy
- To be able liaise and work alongside a range of people – including pupils – in and out of the school in a relaxed but professional manner
- To use initiative, be flexible, fun, proactive and positive
Core purposes:
- To welcome visitors to our school and deal with queries from families, visitors, staff and children
- To take a varied and active role in the day to day running of our busy school
- Supporting the school in its vision to be the school of choice for the community
- To support the registrar with the requirements of the local regulators
Key duties include:
- To ensure children are safe and well cared for at all times
- Answering the telephone, screening and directing calls
- Cross checking attendance to ensure accurate registration of pupils
- Updating lists, records and contact details to maintain the school database
- Taking and relaying communications
- Greeting visitors and providing refreshments
- Providing information to both callers and visitors
- Providing general administrative and clerical support to the leadership of the school
- Supporting with school marketing and admissions activities
- Assisting the registrar with the registration process for new pupils (KHDA registration, documents collection, …etc.)
- Making sure the pupils’ data on Engage is up to date (addresses, contact numbers, email addresses, …etc.)
- Assisting the registrar in processing the educational licenses on time
- Applying for any special approvals (if applicable) in line with ministry expectations
- Assisting the registrar by coordinating with parents regarding required documents so that registrations are completed within agreed timelines, ensuring that the submission of the end of year results, pupils’ promotion & transfer etc. are completed within an agreed time frame.
- Compiling and generating ministry required pupil records (manual or online records)
- Assisting with school cover duties when needed
Qualifications and training: High school or Bachelors Degree
Experience: 2 to 3 years experience
- Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
- Resilience. Can deal with setbacks and challenges calmly and effectively.
- Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
- Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
- Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
- Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
- Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.