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Receptionist

job description

  • To be excellent in communication and understanding the English language
  • To be able to work independently, swiftly and with very close attention to detail and accuracy
  • To be able liaise and work alongside a range of people – including pupils – in and out of the school in a relaxed but professional manner
  • To use initiative, be flexible, fun, proactive and positive

Core purposes:

  • To welcome visitors to our school and deal with queries from families, visitors, staff and children
  • To take a varied and active role in the day to day running of our busy school
  • Supporting the school in its vision to be the school of choice for the community
  • To support the registrar with the requirements of the local regulators

Key duties include:

  • To ensure children are safe and well cared for at all times
  • Answering the telephone, screening and directing calls
  • Cross checking attendance to ensure accurate registration of pupils
  • Updating lists, records and contact details to maintain the school database
  • Taking and relaying communications
  • Greeting visitors and providing refreshments
  • Providing information to both callers and visitors
  • Providing general administrative and clerical support to the leadership of the school
  • Supporting with school marketing and admissions activities
  • Assisting the registrar with the registration process for new pupils (KHDA registration, documents collection, …etc.)
  • Making sure the pupils’ data on Engage is up to date (addresses, contact numbers, email addresses, …etc.)
  • Assisting the registrar in processing the educational licenses on time
  • Applying for any special approvals (if applicable) in line with ministry expectations
  • Assisting the registrar by coordinating with parents regarding required documents so that registrations are completed within agreed timelines, ensuring that the submission of the end of year results, pupils’ promotion & transfer etc. are completed within an agreed time frame.
  • Compiling and generating ministry required pupil records (manual or online records)
  • Assisting with school cover duties when needed

Qualifications and training: High school or Bachelors Degree

Experience: 2 to 3 years experience

  • Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
  • Resilience. Can deal with setbacks and challenges calmly and effectively.
  • Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
  • Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
  • Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
  • Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
  • Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.